Original design
Gameplay, progression and communities created by our own team.
Built by players, for players
Original Minecraft servers made by Bays Servers.
We design, build, operate, improve and support our own Minecraft servers and communities.
Built properly
Custom maps, plugins, systems, menus and websites.
Actively operated
Regular updates, fair moderation and organised staff teams.
Player support
Clear joining guides and direct support when something goes wrong.
Our network
Discover our servers
Every Bays Servers project has its own gameplay, community, identity and staff team.
Start playing
How to join RiftMC
Select your edition and follow the matching steps.
Java Edition
- Open Minecraft: Java Edition.
- Select Multiplayer, then Add Server.
- Enter RiftMC as the server name.
- Enter pending as the address.
- Save the server and select Join Server.
Bedrock Edition
- Open Minecraft: Bedrock Edition.
- Select Play, then open the Servers tab.
- Select Add Server.
- Enter pending as the address.
- Enter port 19132, save and join.
Join our team
Staff applications
Help us support players, moderate communities, build maps and develop new features.
Application form
Applications appear in the staff inbox on every authorized device.
Player support
What do you need help with?
Choose a topic to see useful steps before you contact the team.
Step 1
Choose a support topic
Search or select the closest match.
Nine topics available.
No support topics match that search.
Try these steps first
Bug reports use a dedicated form with version and reproduction fields.
Contact support
Topic: Not selected
Bug reporting
Report and browse bugs
Give repeatable steps. Reports that pass automated moderation may be published; others wait for staff review.
New bug report
What makes a useful report?
- Use a clear title and one problem per report.
- Include edition, version and repeatable steps.
- Explain what you expected and what actually happened.
- Check the public board first so you do not create a duplicate.
Automated moderation may publish low-risk reports. Staff review held reports and can remove any published item.
Public bug reports
Known and reported bugs
Each report shows whether it was auto-published or reviewed by staff.
Shape the server
Server suggestions
Post an idea for a server and let the community vote yes or no. Suggestions are public and moderated before they appear.
Post a suggestion
Do not post your email, real name, age, location, login details, personal messages or another player’s personal information. Use support for account, punishment or player-report cases.
Before you post
- Search existing suggestions before posting a duplicate.
- Use Complaints for private staff or service concerns.
- Vote once per idea and keep feedback constructive.
- Automated moderation may publish low-risk posts. Staff can remove any published item.
Public suggestions
Search by title, details, server or Minecraft username.
Private complaints
Complaints
Tell the Bays Servers team about a staff or service concern. Complaints stay private and receive a support reference for follow-up.
Submit a complaint
What happens next?
- Your complaint is kept in the private support inbox.
- A staff member reviews it and may reply by email.
- Use the reference in any follow-up; please do not send duplicates.
Privacy
Your information stays limited to what support needs.
Forms collect the details you enter so Bays Servers can review, reply and protect its communities.
Who can see submissions
Tickets, staff applications and pending reports are available only to authorized staff.
Public moderation
Automated moderation or staff may publish bug and community content. Contact emails are not published, and staff can remove any published item.
What not to share
Do not submit passwords, payment cards, account tokens, home addresses or personal conversations.
Ask for help
Use the support form to ask about correction or removal of information you submitted.
Operational records may include submission time, status, staff notes and moderation flags. Bays Servers uses these to answer requests and prevent abuse. Closed support tickets and their website correspondence are deleted after 7 days unless the ticket is reopened.
A one-time Cloudflare Turnstile check unlocks the site. After that, the public forms use your session for the rest of the visit. Read Cloudflare’s Turnstile Privacy Addendum.
Community rules
Be fair and helpful.
These website rules protect players while each server may also publish gameplay-specific rules.
- Do not harass, threaten, impersonate or expose personal information.
- Do not post scams, malicious links, exploits, cheats or instructions that could harm the service.
- Keep questions, bug reports and answers relevant, honest and suitable for all players.
- Do not submit duplicate tickets or applications; additions should use the same request when available.
- Respect staff decisions and use support for appeals or personal cases.
About us
We make servers. We do not rent empty ones.
Bays Servers designs, builds and operates Minecraft servers. We create gameplay, manage communities, recruit staff, support players and release updates.
What makes us different?
Hosting companies rent hardware. Bays Servers creates the actual Minecraft communities and experiences that players join.
Owner and staff access
Admin menu
Enter your owner PIN or individual staff PIN.
Staff controls
Website admin
Edit the public website, review Cloudflare-synced submissions and manage complete backups.
Signed in as Owner · Owner
0
Support tickets
0
Staff applications
0
Bug reports
0
Suggestions
0
Email outbox
Checking
Cloud sync
Edit website
Offline admin assistant
Staff AI workspace
A stronger offline assistant for staff. It classifies the request, checks risky actions, explains its reasoning and proposes changes before anything is saved.
OfflineContext-awareOwner approval before changes
Ready. I will show a proposed change before anything is saved.
Automatic support receipt
Edit the email players receive
This receipt is sent after a support ticket is accepted. Replies written in the Support inbox use their own subject and message.
Available details:
{{minecraftUsername}}
{{reference}}
{{category}}
{{subject}}
{{serverName}}
{{companyName}}
{{supportEmail}}
Add or edit a server
Tick Featured server to advertise it on the home page.
Saved servers
Server details, launch status and community links update the public website on every device.
Add or edit a staff role
Saved staff roles
Support inbox
Synced from Cloudflare across authorized devices. New tickets are balanced across active support staff. Tickets that stay closed are deleted automatically after 7 days.
Staff applications
Synced from Cloudflare across authorized devices.
Bug moderation
Automated moderation may publish low-risk reports. Review held and published items here; staff can override any result.
Suggestions moderation
Review held and published questions and answers for personal information, harmful content and usefulness.
Complaints
Private complaints from the separate public complaints menu. Use the support inbox to reply or change status.
Email outbox
See receipts and replies queued by Cloudflare. Retrying queues delivery again; it never sends directly from this browser.
Storage integrity
Cloudflare keeps the shared data while this browser keeps recovery copies for migration.
Checking storage…
Export or import
Download one complete Cloudflare backup containing website settings, servers, roles, tickets, applications, bug reports, suggestions and email records.
Backup text
Clear old data on this device
This only removes legacy browser-only submissions from this device. It does not delete anything from the shared Cloudflare inboxes.
Owner only
Create staff access
Give each staff member their own PIN and only the menus needed for their role. PINs are stored as protected hashes and cannot be viewed after saving.
Staff accounts
Change menu access, replace a PIN or disable an account at any time.